Let us know of a Maintenance or Emergency Issue

Home Tenants Report an Issue

Reporting Issues

There are times when a maintenance or Emergency issue occurs, and therefore please find the details you’ll need to report an issue to either Irving Palmer or to the Gas or Electricity Hotlines shown adjacent.

Please use the following Number or our Contact form to report maintenance issues:

During Office Hours Call:

01202 530929

Office Hours
9am-5.30pm – Monday-Friday
9am-3pm – Saturday
Closed – Sunday

Out of Hours Call:

01202 530929

Please then follow instructions on the voice message. Alternatively email info@panoramaproperty.co.uk.


Please be aware, we will endeavour to respond to the fault as soon as possible. However, the speed of responding to a fault will very much depend upon the action required and the availability of tradespeople such as plumbers and electricians etc.


All Gas based emergencies, such as a escaping gas should be shut off at the valve as soon as possible and then be reported direct to the gas company or the emergency number below:

Gas Emergencies Call:

0800 111 999


Power & electric emergencies, such as a power cuts etc. after routine standard checks, fuses, neighbouring properties, should be reported direct to your electricity company or the National Grid:

National Grid Number:

0800 40 40 90

Irving Palmer | Experience a Fresh Angle on Estate Agency